This policy depicts the privacy practices of Prestige Services, her service providers and affiliates (collectively, “Prestige Services”, “we”, “us”, or “our”) with relation to our website https://myprestigeservices.com, the Prestige Services Cryptocurrency swapping platform – Prestige Swap; with website https://swap.myprestigeservices.com, the Prestige Services mobile application and the rights and choices available to individuals with respect to their information.
This Privacy Notice does not apply to the privacy practices of any merchant who carries out transactions via the Service. We may provide supplemental privacy notices to individuals for specific products or services that we offer at the time we collect personal information. These supplemental privacy notices will govern how we may process the information in the context of the specific product or service.
Why we collect your personal information
What type of information we collect?
Any information that we collect is necessary either to provide you the services or to comply with legal regulations and legislation.You may refuse to provide us with some types of the personal information requested, but in this case, we may not be able to ensure that the service works properly for you and that all services are available.
Depending on the service you wish to use, we may collect the following types of information:
Contact information, such as your first and last name, email address, mailing addresses and phone number.
Profile information, such as your username and password that you may set to establish an online account with us, date of birth, gender, etc.
Feedback information, such as information you provide when you contact us via our contact forms or support channels.
Payment information, such as information you provide when you contact us with questions, give feedbacks, or otherwise correspond with us online. Such as your credit or debit card information, cryptocurrency wallet address, or the fact that payment was completed through a third-party payment solution. In the case of corporate sales, bank account information and purchase order number.
Precise geolocation information, such as when you authorize our mobile application to access your location. Transaction information, such as information about the gift card, cryptocurrency, airtime or other utility bills you purchase and the personal message you may choose to include in connection with each transaction, such as your gift card number and PIN.
Usage information, such as about how you use the Service and interact with us, including information associated with any content you submit to us.
Marketing information, such as information on your preferences for receiving communications about our offerings and promotions, and details about how you engage with our newsletters.
Other information, which might not have been specifically listed here but we collect, but which we will use in accordance with this Privacy Notice or as otherwise disclosed at the time of collection.
Merchant/Referral information, users of this service may have the opportunity to refer friends and family to us. You may submit a referral only if you have permission to provide the referral’s contact information to us so that we may contact them. Also, in the event we receive personal information about you from merchants. For example, a merchant may share your contact information with us if you have expressed interest in carrying out a transaction the merchant or have previously done so. We may also obtain your personal information from other third parties, such as marketing partners, and publicly-available sources.
Cookies information, we and our service providers may automatically log information about you, the device you use to access the Service, and your activity on the Service. The information that may be collected automatically includes your device operating system type and version number, manufacturer and model, device identifier (such as the Google Advertising ID or Apple ID for Advertising), browser type, screen resolution, IP address, preferred language, the website you visited before browsing to our website, general location information such as city, state or geographic area; and information about your use of and actions on the Service, such as pages or screens you viewed, how long you spent on a page or screen, navigation paths between pages or screens, information about your activity on a page or screen, access times, and length of access. You can manage cookies through the settings of your internet browser. You can have the browser notify you when you receive a new cookie, delete individual cookies or delete all cookies.
How your personal information is used
The main purpose for collecting personal information is to provide you with a secure, and convenient experience. How this information can be used:
- to create, develop, operate, deliver, and improve the services that you use on Prestige Services website and mobile app;
- to comply with the legal requirements and applicable legislation;
- for loss prevention and anti-fraud purposes.
How We Share Your Personal Information
Your personal information is not shared with third parties without your consent, except in the following circumstances or as otherwise described in this Privacy Notice:
Service providers: we may employ third party companies and individuals to operate services on our behalf (such as companies that provide customer support, companies that we engage to host, manage, maintain, and develop our website, and IT systems, and companies that help us process payments). These third parties may use your information only as directed by Prestige Services in a manner consistent with this Privacy Notice and are prohibited from using or disclosing your information for any other purpose.
Gift Card recipients: when you send a gift card through the service and provide your name, we will disclose that information to the recipient.
Professional advisors: your personal information might be disclosed to professional advisors, such as lawyers, bankers, auditors and insurers, where necessary in the course of the professional services that they render to us.
For compliance and fraud prevention: we may share your personal information with third parties for the compliance, fraud prevention and safety purposes. When we share information with fraud prevention companies, those companies may use information about you to help us and their other clients prevent fraudulent or other illegal transactions.
Business transfers: we may sell, transfer or otherwise share some or all of our business or assets, including your personal information, in connection with a business transaction (or potential business transaction) such as a corporate divestiture, merger, consolidation, acquisition, reorganization or sale of assets, or in the event of bankruptcy or dissolution.
Protection of the personal information
We will not permit any third parties to contact you directly on an unsolicited basis in relation to their own products or services. We do not sell, trade, or rent your personal identification information to others. You should never disclose your account password to unauthorized parties. We use certain security measures to help keep your personal information safe, but we cannot guarantee that these measures will stop any users try to get around the privacy or security settings on the Website through unforeseen and/or illegal activity.
Changes to this Privacy Notice
We reserve the right to modify this Privacy Notice at any time. We encourage you to periodically review this page for the latest information on our privacy practices. If we make material changes to this Privacy Notice, we will notify you by updating the date of this Privacy Notice and posting it on the Service. We may (and, where required by law, will) also provide notification of changes in another way that we believe is reasonably likely to reach you, such as via e-mail (if you have an account where we have your contact information) or another manner through the Service. Any modifications to this Privacy Notice will be effective upon our posting the new terms and/or upon implementation of the new changes on the Service (or as otherwise indicated at the time of posting). In all cases, your continued use of the Service after the posting of any modified Privacy Notice indicates your acceptance of the terms of the modified Privacy Notice.